Mortgage Loan Officer Job Description

Mortgage Loan Officer/Originator Job Description

The full details of a mortgage loan officer’s job description may vary from lender to lender. Some loan officers work long hours while others prefer to work a schedule structured around the time they are able to solicit consumers in their homes. Typically, the position entails:

Principal Duties

  • Take mortgage loan applications by phone and prepare effective loan proposals
  • Determine a consumer’s needs and offer the appropriate product
  • Provide consumers with a superior level of customer service
  • Maintain compliance with Aurora Financial Code of Conduct
  • Meet monthly minimum personal production goals

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Knowledge, Skills and Ability Requirements

  • Strong communication skills both verbal and written are REQUIRED.
  • Telephone sales experience required
  • Strong sense of responsibility for completing work quickly and accurately
  • Detail-orientation with efficient focus on work activities
  • Ability to delegate in a positive style with thorough follow up skills
  • Basic computer skills
  • Ability to work independently with minimal supervision

Licensing & Special Requirements

  • Valid STATE NMLS licenses